With the summer holidays fast approaching, The Ritz-Carlton Kapalua on the island of Maui has implemented the complimentary V.I.K. (Very Important Keiki) program in anticipation of the increase in younger guests expected at the AAA Five Diamond resort. Special welcome amenities and activities make even the youngest guests feel like they are a valued member of The Ritz-Carlton Kapalua 'ohana (family).
From the time of arrival, children are welcomed and presented with a special Ritz Kids button to wear throughout their stay. In addition to being recognized as a V.I.K., a guest relations representative will take a keepsake photograph of the child upon arrival.
During the check-in process, families are presented with a scavenger hunt to complete together, encouraging of the resort's facilities and amenities. In addition, questions such as "What is the name of the state bird of Hawaii, which is found in Maui?" and "What do you call a Hawaiian dance that tells a story?"* prompt children to ask questions of employees to learn about the host culture. Upon completion of the hunt, children may redeem their completed form and select a prize from a treasure chest at the front desk.
Turndown becomes a special occasion for children as well. A personalized card including the photograph of the V.I.K. is placed upon the child's bed in the evening along with a plush toy honu, or green sea turtle, one of Maui's most beloved ocean inhabitants.
In addition to the V.I.K. program, The Ritz Kids offers children seven day so fun-filled adventures, arts and crafts and island exploration with a different theme for each day of the week such as "Aloha Friday" or "Hawaiian Nature Day." The program is available for children ages five through 12 and is fully certified by the state of Hawaii. Weekly Kids Night Out activities offer evening fun while mom and dad enjoy an evening alone together.
Leave a comment