In the latest edition of US Airways' online newsletter for frequent flyers, the carrier was blunt in describing the lack of space in its reconfigured overhead bins in first class on its A320 aircraft.
"You know that we blew it by putting everything but the kitchen sink up there (e.g. oxygen tanks, video players, survival gear) and took up space that belongs to you and your bags," the newsletter read.
The carrier said it has started taking some of the equipment out.
"It was clearly our mistake, and you can take it out on us, but please don't take it out on the flight crew; they're on your side on this one. They've clearly let us know where we can put our 'equipment.' "
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